Virtual assistant glossary
The DonutJobs virtual assistant glossary explains the role names you meet when you hire remote staff. Each entry opens with a one-sentence definition, then covers what the role does, how hiring one works, what it costs and what our own talent pool data says about it.
Last updated
Free plan: 1 active job, up to 10 applications, no credit card.See all plans
Virtual assistant roles, defined
Each term with its definition. Open an entry for the task list, the hiring steps, the data and the cost.
How a glossary entry is built
Every entry answers "what is it?" in its first sentence, then gives an employer the facts needed to decide whether to hire for the role.
An entry has the same parts in the same order, so you can find the same fact in the same place on every page.
- The definition comes first. One sentence directly under the term, written so that it can be quoted with nothing around it.
- Tasks, then how it works. What the role does, area by area, and how hiring and working with one goes, step by step.
- Our own numbers, dated. How many DonutJobs candidates list the skill and what they ask an hour, from read-only aggregate queries on the app database. The current snapshot is October 2026.
- Skill counts are self-reported. They show where supply is deep, not who is good at the job. The optional checks on a profile and a paid trial task answer that.
- A visible date. Each entry shows when it was last updated.
Need more than a definition? The hiring guides cover each role in depth, and every DonutJobs price is on the pricing page.
Hiring guides by role
A glossary entry defines the role. A hiring guide goes further, with candidate supply, check scores, costs and how to test applicants. See all hiring guides.
Virtual assistants for small businesses
The first tasks to hand over by type of business, candidate supply for each kind of work, what 5 to 40 hours a week costs next to a local hire, and a 30-day plan.
Read the guideCustomer support virtual assistants
Supply, typing and English thresholds for chat, email and phone support, the help desks support VAs use, costs next to outsourcing, and the arithmetic for 24/7 cover.
Read the guideSocial media virtual assistants
The design, video and scheduling tools candidates list, VA or manager, a weekly task list, costs next to US and offshore providers, and safe account access.
Read the guideSales virtual assistants
The kinds of sales work and the CRM and booking tools candidates list, what to hand over at each pipeline stage, hourly pay versus commission, and costs next to US and Latin American providers.
Read the guideMarketing virtual assistants
The channels and tools candidates list, how to tell a skill tag from real experience, what to hand over on email, website, content and ads, trial tasks, and costs next to US and Latin American providers.
Read the guideOnlyFans chatters
Pay structures from real chatter job posts, roster math for 24/7 cover, the agency tools to test for, and a screening plan with a paid chat trial.
Read the guide
Know the role.
Then post the job.
Post your first role free and see who applies. Candidate profiles show the scores from the optional checks, and you pay the person you hire directly.
Free plan: 1 active job, up to 10 applications, no credit card. Agency plan $99/month, no per-hire fees.Compare plans