If you have been searching for remote support staff, you have probably noticed the same problem: most hiring platforms force you to post a job, sift through hundreds of unvetted applications, and spend weeks interviewing people who do not show up or cannot do the work. It is exhausting, and it slows everything down.
DonutJobs is built differently. It is a specialised remote hiring marketplace where every candidate is pre-tested before you ever see their profile. That means verified English scores, typing assessments, and voice samples already attached to each applicant when they land in your pipeline.
The result: most businesses on DonutJobs go from posting a role to interviewing shortlisted candidates in under 48 hours.
The platform covers a wide range of roles, from executive-level support to customer-facing chat positions. If your growing team needs an extra pair of reliable hands, chances are DonutJobs has the right person already waiting. Here is a breakdown of exactly what you can hire when youexplore available talent categories.
Executive Assistants
An executive assistant is one of the highest-leverage hires a founder or senior leader can make. Harvard Business Review has madethe case for executive assistants repeatedly, noting that effective EAs make significant contributions to productivity at every level of an organisation, handling the scheduling, briefing preparation, meeting notes, and action item tracking that quietly consume a senior leader's week.
The problem is the cost. A full-time in-office EA in a major US or UK city can cost upwards of $75,000 to $100,000 per year once salary, benefits, and office overhead are factored in. Remote executive assistants through DonutJobs offer the same level of support at a fraction of that cost, without compromising on quality.
What an EA from DonutJobs handles
- Calendar management and meeting coordination
- Inbox triage and email drafting
- Travel planning and itinerary management
- Document preparation and presentation formatting
- Vendor and contractor liaison
- Research and briefing preparation
DonutJobs has adedicated executive assistant hiring page where you can review pre-tested candidates with verified communication scores and voice samples before booking a single interview.
General Virtual Assistants
General VAs are the backbone of most remote teams. They handle the day-to-day operational tasks that eat up your time without requiring your direct attention: data entry, scheduling, file management, research, inbox management, and basic reporting.
According toVA Masters' 2026 industry data, administrative and operations VAs make up 42% of the entire virtual assistant market, and adoption among small businesses has more than doubled since 2022. That tells you something important: this is not a niche experiment. Hiring a general VA is now standard operating practice for any team that wants to scale without inflating headcount costs.
Key takeaway: 41% of small businesses (10-49 employees) now use at least one VA, up from just 15% in 2022. The shift is structural, not cyclical.
On DonutJobs, general VAs are pre-screened for English proficiency, typing speed, and communication quality before they ever appear in your candidate list. You are not starting from scratch with every hire. You are choosing from a pool of people who have already demonstrated they can do the work. If you are ready to expand your operational capacity, you canlearn how to hire virtual assistants efficiently through the platform.
Chat Support Agents
Live chat has become one of the most important customer touchpoints for online businesses. Whether you are running an e-commerce store, a SaaS product, or a content platform, customers expect fast, accurate responses in real time, and slow replies cost you sales.
Chat support agents on DonutJobs are assessed specifically for the skills this role demands: typing speed, written English fluency, and the ability to handle multiple conversations simultaneously without dropping quality.
What chat support roles cover on DonutJobs
- Live website chat: Responding to inbound enquiries, handling objections, and routing complex issues
- Customer service chat: Order updates, returns, complaints, and account queries
- Fan engagement and DM management: High-volume conversation management for creator businesses and agencies
- Social media messaging: Instagram, Facebook, and platform DM support
If you are looking to hire specifically for chat-based roles, DonutJobs'guide to hiring remote chat support agents walks through what to look for in a strong candidate and how the platform's vetting process removes the guesswork.
The difference between a chat agent you found on a generic job board and one from DonutJobs is simple: you already know the DonutJobs candidate can type fast and communicate clearly before the first interview.
Sales Support and Lead Generation VAs
Sales development is one of the fastest-growing VA categories in 2026. According to aggregated placement firm data, SDR and sales support roles now account for 8 to 12% of all VA placements, driven largely by SaaS companies and agencies looking to reduce the cost of outbound pipeline work.
A sales support VA from DonutJobs can take on the prospecting and outreach tasks that slow your closers down, freeing your senior sales team to focus on conversations that convert.
Typical tasks for a sales support VA
- Prospect research and list building
- LinkedIn outreach and connection management
- CRM data entry and pipeline updates
- Follow-up email sequences
- Lead qualification calls and initial discovery
For a deeper look at what this role involves and how to hire for it effectively, DonutJobs has a dedicated resource onfinding pre-vetted VAs for lead generation tasks.
TheSociety of Virtual Assistants notes that sales and admin support VAs are among the most requested roles across UK-based businesses, a trend that mirrors global data on the growing demand for remote sales infrastructure.
How DonutJobs Vets Every Candidate
The quality of a hire depends entirely on what happened before the interview. Most platforms leave that work to you. DonutJobs does it upfront.
Every candidate in the DonutJobs talent pool goes through a structured pre-screening process before their profile is made visible to employers. That process includes:
|
Assessment |
What it measures |
|
English proficiency test |
Written comprehension, grammar, and vocabulary |
|
Typing speed test |
Words per minute and accuracy under pressure |
|
Voice sample |
Spoken English clarity and communication style |
|
Role-specific screening |
Task-relevant skills depending on the role applied for |
This means when you browse candidates on DonutJobs, you are not reading self-reported claims on a CV. You are reviewing verified data. The platform also includes a built-in HR management system so you can track applicants, manage interviews, and onboard your hire without jumping between tools.
For a full walkthrough of how the process works, seehow DonutJobs gets you a vetted VA in 48 hours.
FAQ
What types of roles can I hire through DonutJobs?
DonutJobs covers a broad range of remote support roles including executive assistants, general virtual assistants, chat support agents, customer service representatives, sales support VAs, lead generation specialists, and social media DM managers. The platform is designed for businesses that need reliable, recurring remote support rather than one-off freelance tasks.
How quickly can I hire through DonutJobs?
Most employers on DonutJobs receive a shortlist of pre-tested candidates within 48 hours of posting a role. Because every candidate has already been assessed for English proficiency, typing speed, and communication skills, you skip the initial screening stage entirely and move straight to interviews.
Are DonutJobs candidates tested before I see them?
Yes. Every candidate visible on DonutJobs has completed pre-screening assessments before their profile is published. These include English proficiency tests, typing speed evaluations, and voice samples. Role-specific assessments are also applied depending on the position. You can review verified scores directly on each candidate's profile.
What is the difference between a managed VA and a direct hire on DonutJobs?
DonutJobs offers both options. With amanaged virtual assistant, DonutJobs handles the day-to-day oversight of your hire, including performance management and replacement if needed. With a direct hire, you take ownership of the working relationship once the candidate is placed. Both options include the same pre-tested talent pool and built-in HR tools.
Can I hire part-time as well as full-time?
Yes. DonutJobs supports both part-time and full-time hiring arrangements. According toUpwork's 2025 Future of Work Report, fractional and part-time remote assistant arrangements have grown 89% since 2022, and DonutJobs is built to accommodate that flexibility.
Is DonutJobs suitable for agencies as well as individual businesses?
Absolutely. DonutJobs is used by both growing businesses and agencies that need to hire remote talent at scale. The built-in applicant tracking system and HR management tools are particularly well-suited to agencies managing multiple hires across different clients or roles simultaneously.
Whether you need an executive assistant to reclaim your calendar, a chat support agent to handle your customer inbox, or a sales VA to keep your pipeline moving, DonutJobs has pre-tested candidates ready to go.
The global virtual assistant market is projected to reach$25.6 billion by 2027, and the businesses growing fastest right now are the ones that figured out remote hiring early. DonutJobs gives you the infrastructure to do it properly: verified candidates, a built-in ATS, and a hiring process that takes days, not weeks.
Get started on DonutJobs today and meet your first pre-tested candidate in under 48 hours.